Sean Bailey, CEO
Sean is responsible for leading the entire UK operation and his role is to establish IP Homecare as the UK’s leading care company. Sean co-founded Independent People Homecare over 10 years ago. As a NHS Director with over 20 years experience he had a clear vision about what would make the best kind of home care.
As was increasingly frustrated by sub-standard home care companies – they noticed that when people were discharged from hospital with care packages, patients would often end up being readmitted again and again trapped in a downward spiral of dependency, falling confidence and poor health. The response to was to always increase the home care package and advise families that living at home was no longer possible and that a care home would now be the best place. He knew there was an alternative – live in care, and Independent People Homecare was born.
Paul Austin, Joint CEO
A founder member of Independent People Homecare, Paul is a very experienced director with over 20 years experience of working in the health care industry. He started his career by working clinically for the NHS across all major medical rotations but felt a greater number of positive health outcomes could be achieved by working at a higher level.
Skilled in Business Planning, Strategic Planning, Healthcare, Commercial Management, and effective at a Board of Directors level, he is a strong professional who has also formally studied Health Management at a PG level in additional to his clinical and professional qualifications. Prior to working at Director level Paul had several senior roles with the NHS at strategic levels where he has consistently been passionate about person controlled care.
Simon McLean, Associate Director of Operations
Simon is responsible for the provision of leadership, direction and management support in all aspects of the operations with a keen focus on quality standards, growth and performance. With over 20 years’ experience in management across a variety of sectors including large blue chip companies, big box retail, national providers, charities and independent services. Simon is a proven experienced and dedicated manager who brings a wealth of experience, energy and enthusiasm to the forever changing care sector. His aim is to continue to provide the compassionate and person-centred care IP Homecare is renowned for whilst ensuring IP Homecare remains an employer of choice for all carers and office staff.
Sue Rose, Registered Manager
As a Registered Manager, Sue is responsible for all aspects of the day-to-day operations ensuring that the quality of the service meets national care standards as set out by the Care Quality Commission. Sue has worked in the care industry for over 40 years and is passionate about how care in the home can make a positive impact on individual’s lives.
Sue, heads up our care partnership team and is responsible for all aspects of operational care management delivered and implemented across the organisation. Coordinating and coaching carers to ensure that effective nursing and care services are provided, quality standards are continually improved and clinical outcomes are recorded and measured.
Sue has a wealth of care experience gained in the care sector. She is passionate about providing high quality care, ensuring all our customers receive the highest level of care and are kept safe in their own homes.
Sonja heads up our training department and is responsible for the delivery of training and induction courses for new and exisiting carers to ensure all our carers deliver outstanding, safe and effective care in the home. Leading, motivating and inspring her team to achieve and develop their skills in accordance with company standards, policies and procedures, CQC requirements, relevant regulations, and legislation and in line with best practices.
Susan Whitaker, Head of Customer Services and Business Development
Sue leads our customer service and business development team at IP Homecare and ensures everyone goes above and beyond to keep all our customers involved and informed throughout every step of their care journey. Sue has over 20 years sales and customer service experience gained across a variety of sectors and is passionate about making a difference to people’s lives.
Milly Bourke, Recruitment Manager
Milly joined IP Homecare with five years’ experience working for one of the UK’s largest employment agencies as a Senior Recruiter. It was during this period of employment that she became involved in the supply of staff to Public and Private Healthcare Providers; this exposure made her realise how much satisfaction can be gained from placing skilled and caring candidates into open vacancies, and thus led her to the door of IP Homecare. Milly’s main passion lies in delivering a people and experience focused recruitment service, for all involved, and this is an ethos she instills across our wider recruitment team.
Melanie has over 30 years’ experience in advertising and marketing. The majority of her career was spent working for global advertising agencies such as McCann Erickson building creative and innovative advertising campaigns across a wide variety of sectors including blue chips brands such as Jaguar Land Rover, Cadbury’s and BMW. 10 years ago she made the leap to work inhouse for a national care company and joined IP Homecare over 3 years ago. Melanie is passionate about how care in the home makes a positive impact on the lives of others.
Her role at IP Homecare is developing the marketing strategy for the company in line with company objectives. Her aim is to build awareness of in home care and how IP Homecare can provide support to older people and young adults living with a variety of conditions, as well as positioning the brand as a rewarding and fulfilling place to work.
Linda has a wealth of experience and has worked for over 20 years developing overall HR strategies, systems, tactics and procedures for various organisations. Linda heads up our HR function at IP Homecare and is responsible for developing and implementing HR strategies and initiatives aligned with the overall business strategy.