What is complex care?

So, what is complex care? Complex care is sometimes referred to as long-term live-in care or continuing complex care. As the name suggests, this type of care is more complicated, and you should only employ professionally trained complex carers who are proficient in specific caring methods. We would recommend that you should be very confident when hiring a live-in carer for this and we can help you find the right person.  Carers will help with a wide range of conditions, and if you don’t see what you are looking for please view the conditions we care for.

How do our complex care services work?

Our complex care service is a cost-effective alternative to care within a nursing, fully managed service or a residential care home. We can provide individuals with carers who are highly experienced live-in carers, who can support a wide range of complex care needs to make sure you or your loved one can remain living in the comfort of their own home.

What conditions can our complex care services cater for?

Your carer or Personal Assistant will allow you to deliver continuous complex private care at home on a one-to-one basis, limiting stress and disruption for individuals with debilitating conditions. As experts in helping to find carers with complex care experience, we can offer help for people living with conditions such as:

Our friendly, compassionate network of vetted live-in carers can provide the vital complex care and support individuals need to manage their condition and maintain the lifestyle they choose.

How can a complex carer help?

Our focus is always on providing a responsive, specialist live-in care-finding service that not only meets but consistently exceeds, expectations. We can help arrange complex care personnel for young adults as well as elderly people to support them with a variety of tasks. We suggest that you take particular care when checking specialist training in identified areas of need and we can help you with this important task.

Here’s how they can help:

  • Home ventilation and respiratory support
  • Pain from head and spinal injury
  • Tracheostomy care
  • Gastrostomy and nasogastric feeding
  • Medication administration
  • Bowel and epilepsy management
  • Continence care

We work closely with individuals, families and healthcare professionals to help find the right carer for you to employ directly. This enables people to lead independent, active, and fulfilled lives whenever possible and be in charge of the care being delivered. As care needs change, you can continuously adapt and ask us to find you different carers to help you meet evolving needs and preferences.

What will your live-in carers do?

As part of your complex care arrangements, your professionally vetted  live-in carers can help you manage your physical needs, including:

  • Personal care
  • Meal preparation
  • Household tasks

But what’s much more valuable is their companionship and ability to provide emotional support and friendship not only to those they support but also to their family and friends in the long term. It’’s vital that everyone is united in working towards delivering the best possible care.

Arrange complex care in 3 easy steps

Do you want to find out more about our complex care services? If you’re thinking about live-in care at home for a loved one – we’re happy to talk things through with you. It is that simple.


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1) Call our friendly care team

If you think care in your own home may be the right option for you, call our friendly team today on 0330 0535014. You can also email us to arrange for someone to call you back at a time convenient for you.


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2) Talk to an expert

A Customer Care Partner will discuss your care requirements and the type of live-in carer you’re looking to employ.


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3) Choose the right Carer

We’ll find a selection of live-in carers who suit your requirements. We are there every step of the way with advice and help.



Complex care refers to specialised support tailored to individuals with significant healthcare needs. It involves intricate medical procedures, constant monitoring, and assistance with daily activities. This level of care is essential for those with complex conditions such as neurological disorders, spinal injuries, or chronic illnesses, ensuring their safety and well-being at home.
We provide live-in care for a wide range of complex conditions, including but not limited to dementia, Parkinson's disease, multiple sclerosis, motor neurone disease, stroke recovery, and spinal cord injuries. Our dedicated live-in carers are trained to support individuals with diverse healthcare needs, ensuring comfort and well-being at home.
Complex care duties involve providing specialised assistance to individuals with complex medical needs. This includes administering medication, monitoring vital signs, managing feeding tubes, wound care, and assisting with mobility. Live-in carers also offer emotional support, coordinate appointments, and communicate effectively with healthcare professionals to ensure comprehensive care for the client's well-being.
An example of a complex care patient could be someone with advanced dementia requiring constant supervision, medication management, and assistance with daily tasks. At IP Live-In Care, our highly trained carers specialise in supporting individuals with complex needs, ensuring they receive compassionate care in the comfort of their own home.
To support someone with complex care needs, our live-in carers undergo specialised training tailored to individual requirements. We provide comprehensive assistance with daily activities, medication management, mobility support, and medical monitoring. Our personalised approach ensures comfort, dignity, and safety for each client, fostering independence and enhancing quality of life.
Placing someone with complex needs in a care home isn't always the best option. Live-in care provides personalised support tailored to individual needs, offering familiarity, comfort, and continuity of care within the familiar surroundings of home. It promotes independence and enhances quality of life, making it a preferred choice for many families.
In medical terms, "complex" refers to health conditions or situations that involve multiple factors, symptoms, or complications. In the context of live-in care, our dedicated professionals are adept at managing complex medical needs with personalised attention, ensuring comprehensive support and peace of mind for individuals requiring ongoing assistance.
A live-in carer for complex conditions is a trained professional who provides round-the-clock support and assistance to individuals with complex health needs or disabilities in the comfort of their own home. Unlike residential care, live-in care enables clients to maintain independence and receive personalised care altered to their specific requirements.