Recruitment and Training Process

Staff Training and Development

Our Live in carers are reliable and good at their job because of the excellent training, support and development they receive.

Step 1

Application Process

The carefully-considered questions within our Online Application Form will help us see if you’re right for the opportunities we have available.

Step Two

Screening

Once you’ve submitted your application, our recruitment team will screen your CV and invite you for a telephone interview.

If you are successful at this stage, you will then be invited to the next stage of the process.

Step Three

Individual Interview

Here’s the chance to sell yourself in front of a panel of our senior staff. This is your golden opportunity to impress us, so make sure you’ve done your homework and be clear on your best attributes.

If you are successful at this stage, you will then be invited to the next stage of the process.

Step 4

Training

To improve your confidence at work and equip you with all the skills you need to provide exceptional care, we offer a comprehensive training and performance programme. Whatever your role, wherever your ambition lies, we’ll tailor your training to meet your needs, giving you all the support you need to do your job well. However far you want to go within this profession, we’ll get behind you all the way.

Step 5

Congratulations! If you have passed our training and we are in receipt of successful DBS checks and references, you’re on your way to becoming an official member of the team.

Apply to be a carer with Independent People Homecare today. Good luck!

View our current vacancies and apply

The care certificate portfolio

Upon gaining the knowledge and experience

We also ensure that our in-house trainer is available to deliver support and refresher sessions where needed. Our in-house physiotherapist is also on hand to offer their specialist expertise in order to expand our staff’s skill sets.

The care certificate portfolio developed for each individual member of staff will demonstrate that they have gained the necessary knowledge and experience by carrying out the following:

Shadowing experienced carers in the workplace
Being supervised on a one-to-one basis
Undergoing regular observations; staff receive regular phone calls for monitoring purposes, and records of these calls are made in our training database
Undergoing random spot-checks to ensure quality of work is maintained
Attending regular face-to-face training and development meetings Collecting witness statements from service users and other staff

Carers are also taught the theory behind the Human Rights Act, the Manual Handling Regulations and general health and safety guidance in both a practical classroom setting and in a live working environment. Staff are observed and the trainer will formally record evidence of the theoretical and practical applications of all laws and regulations.

In line with national guidance, the care certificate must be completed within the carer’s three month probationary period.

carer

Individual Care Training Programmes

Developing Individual Care Training Programmes

Every one of our carers can expected to receive fully tailored support to help them reach their maximum potential.

We know that everyone learns differently, which is why we undertake a personal learning and thinking skills analysis on all new staff to identify their preferred method of learning at the very start of their induction.

We will then create a Personal Development Plan (PDP) to make sure that all of the individual’s needs are met throughout the training period and that they are adequately prepared for the full framework programme. We also liaise with external training providers, who can offer additional support in areas such as Maths and English if the individual would like to expand, or brush up on, their functional skills.

Our computer system and training matrix helps us keep track of completed tasks and enables us to schedule in reminders for upcoming training. Progress is measured against our KPIs on a daily basis.

Further Training Opportunities

Staff who are keen to progress within their career can undertake our leadership training programme, which is assessed by our own in-house trainer. We offer a Senior Carer Induction scheme, with diplomas at levels 2 and 3. Short VRQ courses are also available for those who wish to broaden their knowledge of specific subjects.

For more information on our live in care training programmes, please contact Independent People Homecare today.