Author: Paul Austin

My passion for health and care was ignited by a deeply personal experience when a close friend of mine was involved in a serious road traffic accident with a bus. This experience served as a powerful inspiration for me to explore a career in healthcare as a Physiotherapist. After earning my B.Sc.(hons) degree in Physiotherapy, I became a full member of the Chartered Society of Physiotherapy (CSP) and earned State Recognised Chartered Physiotherapist (SRP) status. I then ventured into the National Health Service (NHS), which I value so much, to embark on my journey into healthcare. In this new capacity as a healthcare professional, I navigated through a spectrum of NHS rotations, encompassing respiratory medicine, the critical landscape of intensive care, diverse medical specialities, and the nuanced field of medicine tailored for older adults. These experiences profoundly shaped my understanding of the multifaceted needs within our healthcare system. Seeking to broaden my scope, I transitioned beyond clinical practice to contribute professionally to the NHS Institute of Innovation and Improvement. Here, my role involved facilitating collaborations between local charities and NHS services, fostering a more interconnected healthcare ecosystem. It included working with local and strategic NHS bodies to learn and make improvements within. My time in the NHS came to an end when I saw the many improvements that were required in the Social Care sector. I had a new mission. I wanted to help those people receiving care in their own homes - a place not visited often enough by existing NHS Services. For the last 13 years, I have held key roles in the social care sector, serving previously as an approved Registered Manager for home care services and now as a director in two social care organisations specialising in Live in Care. Additionally, my history of involvement as a trustee in a charity and other social ventures, including as a member of a local government body, underscores my dedication to community welfare. People use the word passionate lightly quite often, but I am driven to improve the lives of others. I am still proud to maintain my membership with the Chartered Society of Physiotherapy (MCSP), underscoring my steadfast dedication to professional excellence.