Fully Managed Live-In Care Services
At Independent People Homecare, we are proud to provide a fully managed live-in care service that delivers complete peace of mind, professional oversight, and personalised support tailored to each individual’s needs. Unlike introductory agencies, we take full responsibility for recruiting, vetting, training, and continuously supporting our live-in carers. This ensures you receive a high-quality, reliable, and fully accountable live-in care service, designed to help you or your loved one remain safely and comfortably at home with the highest standard of care.
What Makes Our Fully Managed Service Different?
- Comprehensive Oversight: Our management team regularly contacts clients to ensure satisfaction with the care provided. We also perform spot checks, which are unannounced visits to ensure the care provided meets our rigorous standards.
- Tailored Care Plans: At all times, clients remain fully in control of planning and directing their care. We collaborate with you and your family to create and regularly update a bespoke care plan that meets evolving needs and preferences.
- Direct Employment of Carers: Unlike services where carers are directly employed by the customer, we manage all aspects of employment. This includes contracts, payroll, and compliance, giving you more time to focus on what matters most.
- Feedback-Driven Improvements: We actively seek feedback from both carers and clients, ensuring continuous improvement and satisfaction.
Key Features of Our Fully Managed Service
Ongoing Monitoring and Support
Our care managers maintain close communication with families and carers, routinely performing spot checks and home visits to ensure high standards of care are upheld. Should your needs or circumstances change, simply let us know, and we will update your care profile and adjust your care plan accordingly.
Accessible Care Records
At Independent People Homecare, all care plans are now managed electronically, ensuring accurate, up-to-date information is always available to our care team. To complement this, we also recommend keeping a simple care folder in the home. This can include your care profile, emergency contact details, and any key health or medical information you may wish to keep readily accessible.
While completely optional, having a physical folder alongside our electronic care records provides an additional point of reference for carers, clients, and families, supporting transparency, clarity, and continuity of care.
Personalised Matching Process
We carefully match carers to clients based on skills, experience, and personality to ensure a strong connection. This focus on compatibility fosters a more fulfilling care experience for everyone involved.
Benefits of Fully Managed Live-In Care
- No Employment Burden: Carers are employed and managed by us, eliminating the need for you to handle HR, payroll, or legal responsibilities.
- Professional Supervision: Regular checks and updates ensure high-quality care at all times.
- Emergency Cover: We provide substitute carers during holidays or absences to ensure uninterrupted support.
- 24/7 Support: Our dedicated team is always on hand to address any questions or concerns.
- CQC-Regulated: We adhere to strict standards set by the Care Quality Commission, giving you confidence in the quality of our service.
Your Care, Your Choice
While we take on the responsibilities of managing care, you and your loved ones remain at the heart of decision-making. From updating your care profile to discussing arrangements with relatives, our service is designed to empower you to make choices about your care.
Our Commitment to Excellence
We are dedicated to making your care experience as seamless and worry-free as possible. With our fully managed service, you can trust that your care is in professional hands, allowing you to focus on enjoying life with the support you need.
Would you like additional information or to arrange a free consultation? Contact us today to learn more about how our fully managed live-in care service can work for you.
